Suchergebnisse

This interdisciplinary review of state-of-the-art research on organizational citizenship behaviors (OCBs), and related constructs such as contextual performance, spontaneous organizational behavior, prosocial behavior, proactive behavior, employee voice, and counterproductive work behavior includes chapters by leading scholars in the field. Included topics are the conceptualization of OCBs; the distinction between these behaviors and related constructs; the antecedents, correlates, and consequences of these behaviors; the mechanisms through which these behaviors influence organizational success and the boundary conditions limiting these effects; and the methodological and measurement issues that are common when studying OCBs. In addition, this handbook has several chapters that explore the implications for managerial practice and career success.